MBP provides protection against mechanical breakdowns above and beyond the original manufacturer's warranty.
GAP covers the deficiency balance on your loan in the event of a total loss.
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This page is an index to our Mechanical Breakdown Protection FAQs. First, look for the category that describes your question. Then, look for your question beneath that category.
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Frequently Asked Questions
Our FAQs are divided into the following categories:
Purchasing MBP
MBP Ownership & Features
Vehicle Eligibility
Claims & Repairs
What's Covered
The Insurance Carrier & Your Security
Definitions
Purchasing MBP
I have had good luck with my vehicle so far. Do I really need Mechanical Breakdown Protection?
I'm still covered by the manufacturer. Why not wait until later to purchase Mechanical Breakdown Protection?
Can I buy this same type of coverage through my dealer?
How much does Mechanical Breakdown Protection cost?
How do I purchase Mechanical Breakdown Protection?
Am I obligated to purchase Mechanical Breakdown Protection if I request a quote?
What if I am not satisfied with my purchase?
Top
MBP Ownership & Features
What is my responsibility for maintaining my vehicle if I purchase Mechanical Breakdown Protection?
What are the most important things to remember after I purchase an extended warranty?
Can I transfer my Mechanical Breakdown Protection Plan if I sell my vehicle?
What if I trade my vehicle?
What if I want to cancel my contract/policy?
What happens when my Mechanical Breakdown Protection Plan expires?
Does your plan include a "waiting period"? When does my Mechanical Breakdown Protection Plan become effective?
Top
Vehicle Eligibility
Are vehicles with pre-existing conditions covered?
If my vehicle is out of the manufacturer's warranty, can I still get coverage?
What is the oldest a vehicle can be and the maximum mileage I can have on my car and still be eligible for coverage?
I bought a used car from a private party, can I get coverage?
Under what circumstances is a vehicle inspection required prior to enrollment?
Do you provide coverage for new as well as used vehicles?
Do you provide coverage for SUV's and trucks?
Do you provide coverage for one-ton vehicles?
Are light commercial-use vehicles eligible for coverage?
What vehicles are ineligible for a Mechanical Breakdown Protection Plan?
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Claims & Repairs
Do I have to go back to my original dealer for repairs?
What if I'm not near my home when my vehicle breaks down?
What if I break down after hours?
How much is my deductible?
Is the deductible per repair or per visit?
What happens if my repair facility or dealership does not want to accept your plan?
Can I do my own repairs?
If I have a claim on my vehicle, what is the procedure?
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What's Covered
Are parts, labor and applicable taxes covered?
Does your Mechanical Breakdown Protection Plan cover "Wear and Tear"?
Are maintenance items such as oil changes and brake pads covered?
Do you cover damage due to overheating?
Are seals and gaskets covered?
Top
The Insurance Carrier & Your Security
What protection do I have that my claim will be paid in the future?
Are your Mechanical Breakdown Protection plans insured?
Top
Definitions
What is Mechanical Breakdown Protection?
What does it mean to be "Under Original Manufacturer's Warranty"?
What is the "Original Manufacturer's Warranty?"
What is the "In-Service" date?
Where is my Vehicle Identification Number (VIN)?
What is the definition of a "Light Commercial-Use" vehicle?
What is the Money Back Guarantee?
What is the difference between a "Named Exclusion" plan and a "Named Component" plan?
What does it mean to be externally refinanced at a competing institution?
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